Salesforce File Management Challenges And Their Solutions
Managing and retaining files is crucial to any business, big or small. Most of these organizations rely on Salesforce to handle and distribute data, and problems, such as visibility, version tracking, and collaboration are common. When small businesses experience growth, they also encounter Salesforce file management challenges that large companies are facing. Presently, there is no dynamic solution within Salesforce to resolve these issues. Hence, with the limited Salesforce storage concern, file management has become quite a task for several customers. Before making any decisions regarding your file management query, go through these challenges and their resolutions that we are sure you will face while managing your files on Salesforce. Read More: Why is XfilesPro the Most Comprehensive File Management Solution for Salesforce? Most Salesforce customers, using multi-cloud deployments, often find themselves struggling with proper management of files, especially when there’s a large volume of files in the Org. While it might not sound like a big issue in small-scale deployments (where fewer cloud solutions are involved), enterprises may have to look for robust collaboration solutions that offer visibility & control over their Salesforce files in big-scale deployments. Inadequate File Visibility & Accessibility One inherent challenge faced by Salesforce users having a large volume of files & documents in the primary file storage is the lack of complete control over those files. This becomes an even greater issue if they are using a multi-cloud strategy because then synchronization between storage systems in different cloud platforms becomes difficult. In large-scale environments, multi-cloud setups can lead to scattered file storage and data silos. Without a unified system, users have trouble finding, accessing, and sharing files in Salesforce. This lack of centralized control diminishes file visibility and forces organizations to invest extra resources in maintaining synchronization. Problems with File Collaboration For most enterprises using the Salesforce cloud platform to run their business, the primary goal is to utilize its collaboration feature to enable their users (both internal & community users) to share, edit, & view files & documents in real-time. Even though Salesforce was designed as a collaborative platform, the collaboration services it offers are limited. Version control can become a significant challenge when collaboration within teams is lacking. Without proper communication, people might end up working on different versions of the same file, leading to confusion and mistakes. Someone might miss important changes, or worse, two, people could unknowingly make edits to outdated versions. Reduced Document Processing Speed In this era of rapid digital transformation, enterprises deal with various documents on a daily basis, be it invoice quotes, contracts, healthcare records, purchase orders, legal documents, PDF files, invoices, & much more. Typically these documents go through the activity of document processing (scanning documents, extracting data, validating it, making corrections, & manually updating the relevant fields) before being loaded into Salesforce as attachments & being integrated into day-to-day business operations. But when the organization deals with a large volume of files & documents, the speed of document processing is reduced drastically as it requires a lot of human resources & is a time-consuming task. How XfilesPro can help XfilesPro has been a top choice for enterprises struggling with the seamless management of files & documents in their Salesforce system. This file management & external collaboration application is designed especially for Salesforce & aims to help users resolve any & all challenges they may have. Leveraging the app, users can easily migrate their important files from Salesforce to their preferred external cloud storage (SharePoint, AWS S3, Google Drive, OneDrive, Dropbox, etc). Even when the files no longer reside in the Salesforce file storage, file accessibility & visibility are not the least bit affected. Users can easily view, access, download, & edit the files anytime they require. The application supports seamless collaboration between the storage systems & performs well in a multi-cloud environment also as it brings together files stored in different platforms to store them in the chosen external storage. Check out the product datasheet for more details. XfilesPro’s latest update to DocuPrime is set to streamline the entire document lifecycle management process. From template creation and automated data filling to review & approval, and e-signatures, everything can now be handled within a single platform. With XfilesPro, you can effortlessly create, store, collaborate, and share documents on one platform. The app optimizes file storage, simplifies document generation, and increases ROI by 3X. Plus, our passionate tech team is always here for you, ready to turn your questions into solutions and ensure every interaction feels seamless and supportive. To understand how XfilesPro can help you overcome the challenges we explained above or any other particular challenge you may have, please get in touch with our experts. You can also schedule a quick demo with us to see the app in action. FAQs What is the alternative to Salesforce file storage? An alternative to Salesforce file storage is XfilesPro. It integrates seamlessly with external cloud storage solutions like SharePoint, Google Drive, or Amazon S3, allowing businesses to offload large files. You can reduce Salesforce storage costs, manage files efficiently, and enjoy better collaboration. What is the cost of Salesforce file storage? Salesforce file storage can be expensive, with additional storage costing approximately $5 per GB per month. Why are Salesforce file storage costs so high? Salesforce offers limited file storage with its plans, and purchasing extra storage space can become costly. This pricing model is designed for businesses with smaller storage needs, but it can pose challenges for growing organizations. AMARLAL
Top 7 Factors That Differentiate XfilesPro From Other File Management Solutions for Salesforce
Last Updated: September 22, 2023 If you are a Salesforce customer, you might know that dealing with a large number of files within the app is always troublesome considering the platform limitations. Being the #1 CRM provider in the world, Salesforce powers organizations to boost their sales, marketing & customer service processes. However, it can’t be considered as an advanced document management system because the platform doesn’t include this in its core capabilities. The presence of multiple IT systems and, the trend of adopting different cloud platforms for running a business while using Salesforce as the centralized CRM means, files will be generated from different sources & ultimately get stored within the Salesforce app. Now with the limited file storage space that Salesforce offers, it becomes extremely challenging to maintain all the documents in one place with easy access, collaboration, and sharing. This is why the need for a powerful document management system becomes essential to drive higher business efficiency & harbor customer success. And XfilesPro masters the art of document management in Salesforce. What is XfilesPro? XfilesPro is an enterprise-grade file management application for Salesforce. Available on the AppExchange, this 5-star rated application offers seamless integration between Salesforce & other external file systems such as SharePoint, Amazon S3, OneDrive, Google Drive, and On-prem. XfilesPro customers easily move Salesforce files to their external storage without losing access to their Salesforce files. This ensures Salesforce org never runs out of its file storage limits while customers can save high storage costs. Along with this, XfilesPro also offers multiple additional features to improve the Salesforce CRM experience while managing documents efficiently. Salesforce compatibility is one of the best functionalities of XfilesPro as it can be used for all types of major Salesforce apps including Sales Cloud, Service Cloud, Industry Cloud, Platform Apps, AppExchange Applications, Salesforce1 mobile, etc. Objectives to use XfilesPro XfilesPro is being used by Salesforce customers to meet certain key file management objectives. Some of them are; Better Storage Optimization: With external storage integration, customers can optimize their Salesforce file storage. This will help them to always be within the allocated file storage limits and prevent paying additional storage upgrade costs. Enhanced File Collaboration: With XfilesPro, users can seamlessly collaborate on files with different internal & external users. This includes file sharing, view, access, edit, and much more. To maintain security standards, access control features are in place. Centralized Content Management System: Customers use XfilesPro to build a highly centralized content or document management system that can bring documents from multiple Salesforce apps, or connected external platforms & keep them in one place for better business results. 7 Reasons to Choose XfilesPro Over Similar Salesforce File Management Applications While most of the file management applications for Salesforce offer similar kinds of features, there are certain aspects where XfilesPro has a distinctive edge over its competitors. Let’s have a sneak peek of 7 top reasons why Salesforce customers choose XfilesPro; Easy Setup & Quick Configuration Integrations are always complex & time-consuming. While most of the file management applications are complicated to set up & use, XfilesPro comes with a super easy setup & configuration process. You can start moving your Salesforce files to external systems within minutes. Connect with us to set up the app & start a free trial. Highly Reliable XfilesPro is a 9+ years old product with a track record of delivering excellent customer service. With over 100+ reviews on the AppExchange, the application is rated as a 5-star. On the other hand, we are known as one of the most trusted Salesforce partners & currently serve 1000+ global customers. Read what customers say about XfilesPro. Aligned with the Salesforce Ecosystem As a product, XfilesPro is completely aligned with the Salesforce ecosystem & it’s future. As mentioned earlier in the blog, XfilesPro supports all major Salesforce apps, AppExchange apps, force.com apps, and Salesforce1 mobile. Large Volume File Migration One of the most unique capabilities of XfilesPro is that the application can migrate a large number of files from Salesforce & offload it to the external storage system. The process is easy, automated, and highly reliable. This will help customers optimize their file storage space immediately. A customer can use this feature as many times as they want. Bi-directional Syncing of Files Files moved from Salesforce to the external storage are synced from both sides. So a user having access to both applications can view, access, edit, and share files from either end. If a file is being edited from one side, the changes will automatically reflect in the other app as well. Another benefit of this feature is that non-Salesforce users can upload files to the external system, and Salesforce users can view it within their app. Folder Structure & Syncing The beauty of XfilesPro is that it offers not one, but two folder design options. Users can keep migrated Salesforce files within specific folders in their external system. Folder structure either can follow a template offered by XfilesPro, or customers can build custom folders. For customers moving to Salesforce from a legacy system, their existing files/folders can be synced to their new Salesforce app using XfilesPro. Community User File Migration XfilesPro supports Experience Cloud. Files getting uploaded from community users can be moved automatically to the external storage without any manual intervention. So, there you have it! These conclude some of the most prominent differences between XfilesPro & other file management solutions in the market. We hope that this detailed comparison we provided helps you make a well-informed decision for your organization in terms of choosing an efficient & cost-effective file management solution. In case you still have any doubts about XfilesPro or want to know more about its integration & external collaboration capabilities, get in touch with our experts & get all your doubts cleared. You can also schedule a quick demo to understand the features of the application better. AMARLAL
What’s New in the File Management Scene in Salesforce in 2022?
We’re well into 2022 by now & believe us when we say that this year is going to be a lot different. Especially when considering the manner in which files are handled in the Salesforce system. It’s no secret that because of the ongoing pandemic which forced everyone to work remotely, the world has witnessed several technological advancements. But this rapid digital transformation means that enterprises now need to adapt themselves accordingly. It’s all in the ‘company’ you keep One industry sector that never stopped working, even during the pandemic, was the healthcare sector. In fact, owing to the unprecedented increase in the number of patients, healthcare service providers generated more files & documents than ever. Whether it’s the patient records, insurance documents, hospital bills, or any other document, they all needed to be stored & properly managed. The same is the case with the financial sector where documents such as balance sheets, cash flow statements, budget reports, tax returns, etc put a strain on the Salesforce file storage. Another enterprise sector that reeled in the after-effects of the pandemic & remote working was the education sector. With classes & courses going online, there was an exponential increase in the number of files like student applications, student records, their financial documents, & more. Education service providers, using the Salesforce cloud platform to run their business, definitely struggled with the efficient management of these files. Increased Need for File collaboration While companies continue to leverage Salesforce CRM to track leads, forecast, & manage accounts, in 2022 more & more companies are utilizing different other cloud technologies to better connect with their clients, customers, & partners. This multi-cloud environment makes it difficult for several people to view, access, & work on the files at the same time, which increases the need for seamless file collaboration. Internally, Salesforce offers ‘Salesforce Files Connect’ that allows users to share & collaborate on files, store files privately, manage version updates, and follow files that are important to them. Yes, we’re aware of Salesforce’s internal functionality for collaboration & document management, but looking at the coming trends, all we can say is that using specific content management systems to store documents & manage other business operations will become the need of the hour. Third-party file collaboration service providers help to extend upon the Salesforce functionality, boost cross-departmental collaboration among teams, as well as help save on the number of licenses that need to be purchased. File syncing or sinking? Managing files & documents is a crucial part of every business. But since the business processes run across multiple systems, the files & documents are created and stored in a number of different places. For the business processes to run smoothly in 2022, all Salesforce users will need to have access to the relevant files at all times; making file visibility & file accessibility major concerns in the coming years. This holds true even for the Org’s community users that need to have access to the files concerning them. Along with the file accessibility issues, file syncing is also a major concern in 2022. In short, the changes made in the file within the user’s local drive may not necessarily reflect in the file in Salesforce & vice versa. File syncing becomes more important than ever as employees continue to work remotely & have the constant need to access their files from anywhere. Is AppExchange your go-to as well? It’s predicted that in the coming years, a lot of enterprises will use additional applications & solutions to supplement the existing functionalities of Salesforce. And for that purpose, almost all of them turn towards AppExchange, Salesforce’s very own marketplace. Enterprises can use various AppExchange solutions & custom-built solutions (created on the Force.com platform) to automate & simplify several business processes. The only downside of implementing these solutions is the sheer volume of files, documents, & attachments that are generated from them. Also since these files are stored in the primary file storage of Salesforce, it will put the enterprises at risk of exceeding the file storage limits in Salesforce. Not to mention the increased difficulty in collaboration on these files & the added responsibility of having to extend the file management capabilities to these files as well. Therefore, enterprises will have to look for solutions that will take this burden off their shoulders & let them focus on their core business. Salesforce collaboration is the future Having discussed all the above-mentioned factors with you, it’s safe to say that looking at the current trends regarding file management in Salesforce, in 2022, Salesforce file collaboration will be the determining factor for success. By collaborating the Salesforce system with an external storage system on their choice & by taking advantage of its advanced capabilities in that process, enterprises can completely transform the way in which files are managed in their Org. Integration between the two systems can help Salesforce organizations leverage the best features from both the systems while saving up on the file storage costs & making the user experience between the two technologies seamless. This integration will also be crucial in increasing productivity and efficiency for users. Popular storage solutions like SharePoint, Google Drive, OneDrive, Amazon S3, etc will prove to be game-changers in this process. To make the process of integration between Salesforce & the external storage solution seamless & hassle-free, Salesforce admins can make use of either Salesforce-native solutions or third-party AppExchange applications. XfilesPro, the #1 file management & collaboration solution for Salesforce, is one such solution that allows companies to migrate their files to different external systems including cloud storages (SharePoint, AWS S3, Google Drive, OneDrive, & Dropbox) & on-premise systems (SFTP, SMB, & Network Drive). By using XfilesPro, users can not only optimally manage their Salesforce files & optimize the native file storage but can also cut back on their file storage costs significantly & enhance the business growth, without compromising on their user experience. To gain more insight into the application, you can
Why Top Transportation & Logistics Service Providers Trust XfilesPro for Efficient File Management in Salesforce
For decades, the transportation & logistics industry has grappled with issues like outdated infrastructure, siloed & inaccurate data, disconnected customer experiences, and dissatisfied customers. To add fuel to the fire, the current COVID-19 health crisis has increased customer expectations & changed the regulations, thereby forcing the industry to evolve. Because of this, digitization & globalization have become imperative for the smooth functioning of the industry. Salesforce CRM for Transportation & Logistics Industry To be able to compete & thrive in this new environment, companies in the transportation & logistics industry need to keep up with the noteworthy transformations in the technology sector. One such technological advancement that the logistics industry experts greatly emphasize is the use of Salesforce CRM. Salesforce gives enterprises from the T&L industry the ability to track their customer’s experience from the initial quote to the delivery fulfillment. By connecting all the business processes, like sales, service, marketing, & customer experience, in a single platform, Salesforce helps such enterprises perform all logistics-related operations seamlessly. Building out business processes in Salesforce allows logistics companies to communicate with their customers better, improve the digital infrastructure, and track loads more effectively. Here are some of the top benefits of using Salesforce for the transportation & logistics segment: Automation of Complex Business Processes Improved Sales & Marketing Operations Easier & Seamless Team Collaboration Insightful Reporting Elevated Customer Services & Improved Customer Satisfaction In addition to using Salesforce, most third-party logistics companies also leverage different AppExchange applications to better manage their end-to-end business processes. These include popular cloud computing solutions such as Revenova, Lanetix, Resilinc, CloudSense, NeuroRed, & many more. These applications built exclusively on the Salesforce platform, help deliver unprecedented business results, grow revenues and profits, & improve operational efficiency. Check out: CL Services, a top US-based 3PL service provider optimized their Salesforce file storage with XfilesPro Major Roadblocks to Superior Business Efficiency With the introduction of technological advancements, like Salesforce, and the prevalent use of 3rd-party custom applications, built on the Force.com platform, it would seem like enterprises in the T&L industry have everything they need. But that’s not the case. Even when using Salesforce, there are several challenges that these enterprises encounter daily. The 3rd-party logistics service providers usually have numerous business verticals such as supply chain, tracking & tracing shipments, warehousing, partner management, document management, customer support, & many more. To perform all these functions, they often deal with plenty of processes, people, products, & documents. But managing such a massive volume of files & documents within Salesforce is a great hassle in itself. Different Salesforce documents and files such as invoices, packing lists, export licenses, purchase orders, bill of lading, airway bill, delivery order, letter of credit dock, warehouse receipts, insurance papers, load order, & certificate of origin have to be dealt with daily. This can become a huge challenge if the enterprise doesn’t have a proper file management strategy in place. Coincidentally, the more users, partners, customers, vendors, & other different systems the 3PL company has, the more documents it generates in Salesforce. And the more documents it generates, the more it needs to focus on managing those documents efficiently. Therefore, it is always a problem of plenty that makes the need for a file management strategy even starker. In other words, though Salesforce & the 3rd-party custom applications have been exceptional in helping 3PL companies manage their operations better, managing the large number of files has never been easy due to the limited nature of the allocated file storage. And when dealing with so many documents, enterprises are bound to eventually run out of the allocated storage. XfilesPro: The Comprehensive File Management Strategy for T&L Companies When looking to overcome the limitations of the file storage in Salesforce, a lot of 3PL companies initially think of purchasing additional storage space from Salesforce because it seems like an easier approach. But once they realize that it’s a pretty hefty & recurrent expense, they quickly look for other solutions to their problems which is when they truly realize the importance of adopting comprehensive file management strategies in their Salesforce Org. XfilesPro is one such comprehensive file management & external collaboration strategy that is trusted by various transportation & logistics service providers across the world. The solution, designed especially for Salesforce, works well with solutions like Sales Cloud, Service Cloud, Experience Cloud, & other custom Salesforce solutions. Using the app, companies can seamlessly migrate their important files to different external systems including cloud storages like SharePoint, AWS S3, Google Drive, OneDrive, & Dropbox, and on-premise systems like SFTP, SMB, & Network Drive. Gain more insight into the application by downloading this product datasheet. By using XfilesPro, users can not only optimally manage their Salesforce files & optimize the native file storage but can also cut back on their file storage costs significantly & enhance the business growth, without compromising on their user experience. Now let’s discuss how XfilesPro’s unmatched capabilities can be of tremendous help to companies from the transportation & logistics vertical in meeting their file management goals in Salesforce. Large Volume Initial File Offloading Sometimes 3PL companies have a large volume of already-existing Salesforce files (closed shipment details, old freight records, old customer documents, closed customer support tickets, etc) within their Org that though are not in active use but do take up storage space, leading to different challenges. XfilesPro has an amazing ‘initial file offloading’ feature, utilizing which such files can be easily migrated to the external storage automatically, without any manual intervention. Centralized Content Management Experience Since 3PL companies deal with a multitude of files & documents, it’s very common for these files to be scattered across multiple systems like Salesforce, cloud storage, on-premise storage, community portal, etc. XfilesPro intelligently links all such files and documents to specific Salesforce records in the Org, allowing them to be managed from a single location in the external storage. This lets the T&L companies enjoy a seamless & centralized content management experience. Also read: Why is
How Did XfilesPro Deliver a Superior Salesforce File Management Experience to a Popular Legal Enterprise
In due course of time, XfilesPro has carved out a solid niche for itself in the Salesforce ecosystem & emerged as the #1 application for file management. This is largely because the default file storage is limited & additional storage space is costly so most enterprises look for solutions that can help them manage their Salesforce files efficiently. In this article, we’re going to discuss a similar use case of a Salesforce-using legal firm that also leveraged XfilesPro in its system to collaborate with AWS S3. A brief introduction to the enterprise Our client, one of the USA’s leading law firms, is a specialist in handling mass tort litigation cases and has helped thousands of injured & mistreated people get the maximum possible compensation. They also have been crucial in representing leading personal injury & mass tort firms in a variety of litigation cases. Started with the mission to provide the best possible legal representation to everyone, our client puts its’ customers first & offers them faster service. To effectively achieve business success, they were trusting the world’s #1 cloud platform, Salesforce, to handle their business operations. This meant a lot of files & attachments were being generated in their system as they strived to manage their existing as well as past legal cases. Also, in order to manage the sheer volume of legal cases, the Salesforce firm was making extensive use of a third-party legal case management AppExchange application, Litify. Though the app helped them manage & optimize their processes and workflows, it also contributed to increasing the volume of files. Also read: How XfilesPro helped an Australian non-profit organization manage 6K+ files and efficiently store them in Amazon S3 Elaborating upon their file management challenges Being a popular player in the legal sector, our client’s customer base was growing exponentially each day. This meant that a multitude of customer-related Salesforce files & attachments were being generated on a daily basis in their Org. To add fuel to the fire, the third-party AppExchange solution, Litify, that they were using to simplify their legal case management, was also generating a horde of files & attachments of its own. Since all the files were directly stored in the primary file storage of their Salesforce Org, it began filling up sooner than they had anticipated. This became such a big problem for them that they resorted to purchasing additional file storage space from Salesforce in a bid to have more storage space for the newly-generated files. But this led to an even graver situation as this put an extra burden on their storage budget since the additional storage was slightly costly; not to forget that it’s a recurring cost. Not only the storage costs but even file accessibility & visibility were a big challenge for them because of the dearth of a proper folder structure in their primary storage. This also made searching for particular files a very tedious task. But above all, the thing that bothered them the most was the compulsion to retain all case & customer-related files for a minimum of 7 years, courtesy of the different retention & compliance guidelines (both internal & industry-directed) that governed them. Also read: How XfilesPro helped a leading US Insurance service provider reduce significant Salesforce file storage costs How did XfilesPro come into the picture? To realize their dream of efficient & hassle-free file management in Salesforce, our client was on the lookout for a robust application that was capable of managing their files and attachments with the highest level of efficiency. This is how they landed upon XfilesPro’s AppExchange page & got in touch with the support team, following which they were highly impressed with the app’s advanced capabilities. Widely rated as the most trusted & preferred Salesforce file management solution in the market, XfilesPro quickly understood the client’s storage limitations & management complexities. After thoroughly analyzing their Salesforce Org & all the possible use cases as well as after discussing with multiple stakeholders, our Salesforce file management experts created a personalized integration roadmap for them to manage the primary Salesforce file storage through seamless integration and collaboration. Leveraging AWS S3 to simplify file management Considering the nature of their business, complexities, retention needs, & compliance demands, they felt it best to leverage their existing AWS S3 external storage to manage the Salesforce files. Using XfilesPro, they seamlessly integrated their Salesforce Org with AWS S3 storage in very simple steps & migrated all their important Salesforce files & attachments from the primary storage to the S3 external storage. As a considerable chunk of files was moved out, it instantly freed up & optimized the file storage space. XfilesPro also allowed them to create an intelligent folder structure in the S3 storage where all the files & attachments, from both the Salesforce Org & the third-party application, could be properly organized, based on pre-defined criteria. Through this functionality of the robust file management platform, the client was also able to resolve their file accessibility & visibility issues as all files were extremely easy to access, view, edit, share, download, or even delete (right from within Salesforce) because of being organized into different folders. And not to forget that since the Salesforce files & attachments no longer needed to be kept in the primary file storage, they could be retained for as long as required according to the retention & compliance guidelines. This allowed them to easily comply with all the stringent compliance directives that were governing their enterprise. After leveraging XfilesPro in their Org, the legal firm also stopped purchasing additional storage space & consequently reduced their file storage costs by 80%, without any effect on their ongoing business operations or the user experience. What’s more, is that after using XfilesPro to integrate the Salesforce & AWS S3 systems the legal enterprise also noticed a significant increase in their overall return on investment (ROI) because of the 80% reduction in storage costs & 5 times improvement in terms of performance. Thereby,
Why is XfilesPro’s File Archiving Capability the NEXT BIG THING in Salesforce File Management?
Over the years, we have come across thousands of Salesforce users who were struggling with the efficient management of the files & attachments in their Salesforce system. Generating multiple different types of files; including documents, spreadsheets, images, proposals, reports, agreements, & more; they were in dire need of a solution that would get them out of the pickle. That’s where we got the idea for our solution, XfilesPro. XfilesPro: A Brief Introduction To define XfilesPro, it is an advanced file management & external storage collaboration solution for Salesforce that is designed keeping in mind the current as well as the future Salesforce roadmap. The application helps users migrate their Salesforce files/attachments to any external cloud or on-premise storage of their preference. Salesforce files can be seamlessly stored in popular cloud platforms like SharePoint, AWS S3, Google Drive, OneDrive & SharePoint. Using XfilesPro, users can optimally manage a large volume of files in Salesforce, cut back on their file storage costs & enhance file visibility & accessibility, without compromising on their user experience. What’s more is that the app also helps in adhering to various regulatory compliance policies & offers a more seamless file management experience. It is because of these reasons that XfilesPro has steadily emerged as the most preferred solution among top-notch enterprises for resolving the challenges associated with Salesforce file management. What’s New with the Application The file management application comes loaded with several awesome features like 360-degree file collaboration, community file management, seamless file/folder syncing, & centralized file management. Because of this, the application delivers more than just the regular external file storage services. But we have always upheld the reputation of being one of the most innovative solutions on the AppExchange, that is constantly rolling out new in-app capabilities. Recommended Reading: Why is XfilesPro the Most Comprehensive File Management Solution for Salesforce? Therefore, to keep up with our commitment of making life easier for Salesforce admins while maintaining the efficiency of the solution & making it even more user-friendly, we keep on enhancing the already existing features as well as add new features in each of the new releases. In this respect, let’s have a look at the latest feature that was added in the application’s last release. Large Volume File Migration (File Archiving) In the simplest of terms, XfilesPro’s large volume file migration or Salesforce file archiving utility refers to the app’s capability to identify Salesforce files & attachments that are no longer in active use (but still need to be retained due to various internal & compliance reasons) and move them out of the primary Salesforce file storage into a secure long-term cloud or on-premise storage system. Note: Archived files are not copies of the original files, rather the rarely-used files themselves that need to be retained for long periods of time. Using a special trigger-based utility, XfilesPro lets users auto-schedule the file archiving procedure to happen automatically. This means that with very little manual, repetitive intervention, the application facilitates seamless archival of legacy Salesforce files from the primary file storage to one’s preferred cloud (SharePoint, AWS S3, Google Drive, OneDrive, Dropbox) storage. What’s best is that this file archival process has virtually no impact on the ongoing business processes. WEBINAR ALERT: File Archiving: The Future of Salesforce File Management Benefits of File Archiving with XfilesPro Using XfilesPro to seamlessly archive Salesforce files has three main benefits: the cost savings, the file storage space optimization & improved compliance. Since archived files are stored in external storages that are cheaper than Salesforce file storage & require less maintenance costs, file archiving turns out to be an extremely cost-effective process. Also as soon as the legacy files are moved out of the primary file storage, more storage space is created for newer files; thereby optimizing the existing file storage & again saving money. Lastly, Salesforce file archiving also aids in adhering to various internal retention policies & industry-wide compliance guidelines (HIPAA, SOX, GDPR, etc) as files can be stored in external storages for appropriate periods of time & can be retrieved at any point of time, if a need for them arises. XfilesPro’s file archiving utility also creates a future-proof Salesforce file management strategy where user experience takes center-stage instead of the storage system. If you still have some queries or questions about the Salesforce file archiving capability of XfilesPro, then please get in touch with us so our experts can resolve them for you. You can also schedule a free demo to see how file archiving works in real time. AMARLAL
Top-notch Salesforce File Management Capabilities of XfilesPro: Top 10 Customer Appreciations
When it comes to managing the sheer volume of files & attachments generated in the Salesforce system, users are on the constant lookout for solutions that can help them make their Salesforce file management seamless & hassle-free. To help ease those file management processes, our comprehensive file management & external collaboration application for the Salesforce system, XfilesPro, is at their disposal. By definition, XfilesPro is an advanced file management & collaboration solution, designed especially for the Salesforce system, that helps users seamlessly store & collaborate their files with different external systems. These include cloud storages like SharePoint, AWS S3, Google Drive, OneDrive & Dropbox as well as on-premise systems like SFTP, SMB & Network Drive. Using XfilesPro, users can optimally manage their Salesforce files, cut back on their file storage costs & enhance the business growth, without compromising on their user experience. Recommended reading: Why is XfilesPro the Most Comprehensive File Management Solution for Salesforce? Due to the fact that XfilesPro performs extremely well with all Salesforce-offered solutions like Sales Cloud, Service Cloud, Salesforce Platform, Experience Cloud, etc & is highly customizable, it has steadily emerged as the most preferred solution among top-notch enterprises for resolving the challenges associated with efficient Salesforce file management. Let’s have a look at what some of our previous clients have to say about the services offered to them by XfilesPro. Large Volume File Migration (File Archiving) One of the latest features of the XfilesPro application has already found admirers in our clients like Walid Safieh. Using XfilesPro, you can now migrate a large volume of Salesforce files from the primary file storage & securely archive them in a secondary storage space. “If you need to archive your files, definitely do it with XFiles! I can’t say enough nice things about the team here!! They’ve spent countless hours helping me with my archiving issues and have been instrumental in helping us with our file storage issue. The tool is very easy to use and the team is very supportive with any needs you may have!” Customizable to the T : Easy Handling of Attachments As mentioned before, XfilesPro is a highly customizable application that can be tailored to meet almost all the requirements your organization might have. Like we did for Kris Carlson’s enterprise who wanted the application customized so that it could seamlessly handle the sheer volume of Salesforce attachments that were present in their highly complex Salesforce Org. “Tremendous app and incredible support – Very Highly Recommended! We were looking for a solution to migrate all of our Salesforce attachments to cloud storage to save on storage with Salesforce and to have a viable backup. Our Salesforce production is very complex as it relates to attachments where we had well over 300,000 attachments across multiple record types. The XFiles Pro team developed a custom solution to enable such a large migration of data. During this process, the XFiles pro team identified numerous instances where Salesforce had inadvertently deleted attachments and worked with me to get those issues resolved and ultimately resulted in the successful and efficient migration of all of our data. To say that the XFiles Pro support personnel were amazing is an understatement. They worked with us regularly to ensure our implementation was successful and were incredibly responsive (and still are) with any issues, questions or concerns. They took the time in every instance to work with us to ensure any questions were answered and issues addressed immediately. I cannot recommend this product or their team enough! In a time when customer service is lacking across the board, this company has created a model of live, in person customer support that is second to none. They figured out a very complex problem, developed a solution and worked with us step by step to ensure implementation went very smoothly. nicely done!!!” Integrating Salesforce with SharePoint Though XfilesPro supports multiple external cloud/on-premise storage systems, the crowd favorite remains SharePoint. Most of our customers use the solution to collaborate their Salesforce system with SharePoint & overcome their hassles of managing the files & attachments. See what one of our customers, Edita Bruzaityte, has to say about this collaboration. “Great Solution ? We used XfilesPro to integrate SharePoint with Salesforce and it does exactly what it says on a tin. The solution is quite easy to install and navigate, the users praised it for its simplicity and functionality. I also have to say, the team has done an amazing job in supporting us throughout the entire process.” Another one of our customers, Joshua Pattison, also used XfilesPro to integrate his enterprise’s Salesforce system with SharePoint but sang praises about the next-gen Bi-directional Sync feature offered by the solution. Using the bi-sync feature, users can edit, share, download & delete files from both the primary Salesforce file storage as well as the external SharePoint storage. “Fantastic – Just what we needed This product gave us the perfect solution to limited storage and enabling a bi-way sync between our sharepoint. Setup and configuration was straightforward and the team were on hand to walk us through the process. The value for money is brilliant. The XFiles Pro team were also very helpful in answering any questions and assisting with the setup. Great customer service!” Integrating Salesforce with Google Drive Our application is also favored by various Salesforce users who want to integrate Salesforce with Google (Shared) Drive in order to efficiently & hassle-freely manage their files & attachments by moving them to the external Google Drive storage. Here’s what Richard Lackey, who used XfilesPro for this very purpose, had to say about it. “Awesome functionality and service We have wanted to connect Salesforce and Google (Team) Shared for a few years and have been waiting for a solution. Thankfully, I came across XFilesPro, installed and configured the demo version and was impressed from the beginning by the functionality and configurability provided by XFilesPro. It was a pleasure to engage with the sales team. We also needed particular
REVEALED: The Secret to Success at Dreamforce 2021 with XfilesPro
DREAMFORCE IS BACK!!! Yes, the biggest B2B Salesforce Cloud conference is finally here & this time it’s going to be epic. Dreamforce 2021, Salesforce’s ‘global family reunion’, is scheduled to be held in less than a week, from September 21 through September 23. The event is aimed at bringing the entire Salesforce Ohana, i.e., customers, partners, employees, students, & more, together to give them a fulfilling experience filled with learning, connecting, having fun & giving back to the community. After the immense success of a completely-reimagined Dreamforce 2020 ‘Dreamforce to You’, hosted in an all-digital manner, Dreamforce 2021 is cited to build upon its success. Bringing together inspirational & immersive in-person experiences (in San Francisco at an invite-only basis) alongside innovative digital experiences, Salesforce is adopting a hybrid approach for Dreamforce 2021. How to Ace the Dreamforce 2021 Game? Since Dreamforce 2021 is expected to have multiple luminary speakers, customer success stories, & groundbreaking innovation, this is not at all the kind of event that can be attended without proper planning. As a regular Dreamforce attendee, we are sharing some success mantras that can help Trailblazers gain maximum benefit out of Dreamforce 2021. Plan your Sessions in Advance Because of Dreamforce 2021’s digital approach, there are various important sessions & guest lectures that are jam-packed into 3 days. These include the always-memorable Dreamforce keynote speeches by renowned industry leaders, insightful sessions about latest product innovations, exclusive product demos from Salesforce experts, & several other exclusive episodes. A little research about the session topic & the speaker goes a long way in helping you understand things better. Since it’s very easy to become confused because of the sheer number of sessions, choosing what sessions appeal to you, planning for them in advance, & registering for them is an ideal way to get past the hassles and save time. And don’t worry if two of your favorite sessions are happening simultaneously. All of the Dreamforce content will be available as on-demand content on Salesforce+ before, during and after the event. Prepare for Dreamforce Keynotes Keynote speeches are one of the biggest inspirations during Dreamforce events. Every year some of the biggest industry leaders share their experiences with everyone & major product announcements are made during the keynote. Like previous Dreamforce events, Marc Benioff, Chairman & CEO of Salesforce, will take center stage & address the keynote session along with special guest speakers from Daimler & Mercedes-Benz and ENGIE group. Since this is one important session you definitely shouldn’t miss, don’t forget to register for it beforehand & prepare your calendar in advance. And though this session will also be available on Salesforce+ later on, it’s always recommended to attend the keynote session live, so prepare your schedule accordingly. Register for Salesforce+ Salesforce+ is Salesforce’s recently-launched ‘Netflix-like’ digital streaming service where Trailblazers can enjoy compelling live & on-demand content, like original series, podcasts, live experiences, etc, pertaining to every role, industry, & topic. And all of this is completely free to access! Moreover, Salesforce+ can give virtual attendees, like you, a chance to experience more personalized content that can be tailored to your needs. So don’t forget to become its member to enjoy a front-row seat-like experience during Dreamforce 2021 as well as later on. Some Time for Fun & Celebration Each year, Dreamforce has plenty to offer in terms of fun & celebrations. In the past, when the event was held in person, popular bands & performers like Metallica, Bruno Mars, Alicia Keys, U2, & more have performed here; all benefiting UCSF Benioff Children’s Hospitals. And now when Dreamforce 2021 is going to be virtual, you can be rest assured that the fun still won’t stop. Though Salesforce hasn’t revealed who they have in store for this year’s celebration, you can expect an experience of a lifetime. So don’t forget to take some time off from your regular sessions to enjoy a relaxed time. Avail Exciting Product Offers Much like all the other Trailblazers, we are quite excited about Dreamforce 2021 as past Dreamforce events were great for us where we launched our suite of Salesforce data management applications. First it was the Dreamforce ‘18 launch of DataArchiva (the ONLY native Salesforce data archiving solution), followed by the Dreamforce ‘19 launch of DataConnectiva (external Salesforce data archiving solution) & lastly the Dreamforce ‘20 launch of DataBakup (Salesforce data backup & recovery solution). And this year, XfilesPro is offering personalized, one-on-one demo sessions with its file management experts; totally free of cost. Not only this, another one of our other flagship products, DataArchiva, is organizing a ‘Scratch & Win’ contest where Trailblazers can avail exciting product offers & discounts. So stay tuned to our social media handles for some more amazing product announcements as we bring to you all the live-action from Dreamforce 2021. Also don’t forget to register for Dreamforce 2021 & be part of this grand Salesforce celebration. AMARLAL
Why is XfilesPro the Most Comprehensive File Management Solution for Salesforce?
Every day, Salesforce enterprises generate, modify, & delete a massive volume of files owing to their various processes. Files (like documents, spreadsheets, images, Google documents, proposals, reports, agreements, etc) possessing sensitive information & being extremely important for the enterprise, need to be precisely & carefully managed in the CRM system. This is the reason why most users expect the Salesforce CRM to be much more than a simple document repository. When thinking about Salesforce file management, users should take into consideration various aspects including creating, storing, modifying, transferring, copying & deleting necessary files in an efficient manner. With an efficient Salesforce file management system in place, users can enhance their presentation skills, boost the business productivity, & reduce their stress levels. One such popular file management solution for Salesforce users is the AppExchange solution, XfilesPro. XfilesPro: A Dependable Salesforce File Management & Collaboration Solution By definition, XfilesPro is an advanced file management & external collaboration solution, designed especially for the Salesforce system, that performs extremely well with solutions like Sales Cloud, Service Cloud, Salesforce Platform, Experience Cloud, & others. This application helps Salesforce users seamlessly store & collaborate their important files & attachments with different external systems. These include cloud storages like SharePoint, AWS S3, Google Drive, OneDrive & Dropbox as well as on-premise systems like SFTP, SMB & Network Drive. Also read: Document Management in Salesforce: A Brief Introduction to its Best Practices This highly customizable & admin-friendly application is loaded with various exceptional features like 360-degree file collaboration, large volume file migration, centralized content management, and top-notch file/folder management. What’s best is that by using XfilesPro, users can not only optimally & hassle-freely manage their Salesforce files but can also cut back on their file storage costs significantly & enhance the business growth, without compromising on their user experience. What makes XfilesPro a Complete File Management Solution for Salesforce? In the course of efficient file management, Salesforce users often encounter some common challenges like lack of proper folder structure, unmanaged file hierarchy, critically-rising file storage costs, difficulty in syncing files from multiple sources, & difficulty in adhering to internal guidelines & compliance directives. In this article, we are going to shed light on some unique aspects of XfilesPro that are useful in overcoming the above-mentioned challenges, making it a complete file management solution for the Salesforce system. Hassle-free Collaboration– With XfilesPro, Salesforce enterprises can easily set up seamless & secure collaboration among their internal teams & external users. This comes in handy when crucial information has to be shared among different users, all working on a single project. Such collaboration also ensures that though files are stored externally & managed from a central location, they are available to anyone who needs to view, edit, download or share them. Centralized Content Management– Another feature that makes XfilesPro a complete file management solution is its ability to provide a centralized content management platform for Salesforce files/attachments generated from different sources & scattered across various systems like Salesforce, cloud storage, on-premise storage, community portal, etc. Using XfilesPro, all these files can easily be linked to specific Salesforce records in the Org and be managed from a single location (the external storage). Community File Management– Another crucial feature of XfilesPro that makes it the ultimate file management solution is XfilesPro’s management capabilities for the Salesforce files generated by the enterprise’s community portal users. The community portal integration grants more capabilities to the community portal users and gives them better access to the overall Salesforce ecosystem, while managing their files efficiently. Well-defined File/Folder Structure– If there’s one thing Salesforce users always struggle with, it’s hassle-free management of files in proper folders. Even when there is no proper file/folder structure in the native Salesforce CRM, admins using XfilesPro can create intelligent, well-defined file/folder structures in the external storage, according to appropriate file hierarchies. This allows them to manage their files even more systematically. Coherent File/Folder Syncing– Another unique feature of XfilesPro is its ability to establish proper synchronization between the files stored in the primary Salesforce file storage and the files & folders held in the external storage system. Such kind of secure syncing promotes easy visibility & accessibility for the Salesforce files held in the external storage. File Preview Capabilities– Eliminating another hindrance to efficient Salesforce file management is XfilesPro’s file preview capability. Even when the files and attachments are securely held in the external storage, XfilesPro lets users preview the files right from the Salesforce console, without even leaving the Salesforce ecosystem. In-app Functionalities– Several of XfilesPro’s application functionalities also contribute towards making it a preferred Salesforce file management solution. These include drag & drop feature for Salesforce files, the auto-export feature, its capability to perform various functions (share, delete, download) on multiple Salesforce files in a single click, and allowing Salesforce files to be shared among external users. Also read: Forget One-By-One! XfilesPro’s Mass Functionalities Are Here Faster ROI– Because of all the capabilities mentioned above, XfilesPro leads to an instant boost in the enterprise’s ROI, right after its implementation in the Org. Since XfilesPro can be set up quickly, is very easy to operate, & can easily be customized, using it enhances the overall user experience, optimizes the business productivity, & drastically reduces the file storage costs (nearly 80-90%); all leading to a faster return on investment. Owing to all the above-mentioned features & capabilities, XfilesPro has steadily emerged as the most trusted Salesforce file management solution. With over 8+ years of experience in the Salesforce ecosystem, XfilesPro is trusted by over 300+ customers worldwide & has over 400K+ licensed users globally. Using XfilesPro, admins can easily ace their Salesforce file management & realize the dream of an optimized Salesforce Org. To know more about the application, please give us a call or schedule a demo with us. AMARLAL
Why Must Salesforce Admins Monitor Their Salesforce File Storage?
As businesses become diversified & technological advancements are made, customers demand personalized services, prompting companies to maintain separate accounts & files for each customer. Because of this, it becomes nearly impossible to manage the documents using manual methodologies which results in more automated alternatives being adopted for file management. This is where Salesforce enters the scene, helping companies provide more personalized experiences to customers. But one of the most critical aspects of running a business using Salesforce is managing the massive volume of records, data, files, & documents that are created, moved, modified, & deleted on a regular basis within the very limited storage space. Since companies deal with thousands of customers regularly, there is a constant need to keep track of the primary storage space allotted by Salesforce, when the licenses are purchased. Salesforce Storage: A Brief Introduction Primarily the Salesforce storage is classified into three categories – Salesforce file storage, Salesforce data storage, and Salesforce Big Objects. As the name suggests, file storage is the space allocated for storing important Salesforce files like files & attachments, Salesforce CRM Content, Files home, Documents tab, Chatter files (including user photos), custom File field on Knowledge articles, & assets regarding Site.com. In the same manner, data storage is allocated space used for storing Salesforce records like Cases, Accounts, Notes, Events, Quotes, Leads, Opportunities, Tasks, and much more. And, Big Objects is the space that stores and manages your massive amounts of data on the Salesforce platform. When it comes to storage limits, the Contact Manager, Group, Professional, Enterprise, Performance & Unlimited editions are allocated 10 GB for data storage, plus 20 MB additional data storage per user, and 10 GB for file storage. Only the Salesforce Essentials edition has 1 GB of primary file storage. Salesforce Orgs also offers additional file storage, decided by the number of standard user licenses: The Enterprise, Performance & Unlimited editions receive an extra 2 GB of file storage per standard user license. While the Contact Manager, Group & Professional editions receive an additional 612 MB of file storage per standard user license. Also read: Top 3 Ways to Prevent Hitting the Salesforce Storage Limit in Your Org Monitoring Salesforce File Storage: How & Why Now that you are aware of the fact that Salesforce file storage limits your Salesforce Org, it’s important to always keep a watchful eye on the primary file storage. To check the enterprise’s storage usage, users can simply navigate to Setup & click Storage Usage to view the Limit, Amount Used, Percentage Used, and usage breakdowns of each storage type. Through this, users can also learn about the Top Users of each storage type. In case your Salesforce Org’s file storage limit is exceeded due to any reason, in most cases, Salesforce allows some buffer storage above 100% usage, usually up to 125-150% of the original storage. After even that grace storage is exhausted, new files & attachments will simply not be updated in the storage. This issue has the potential to result in the malfunctioning of critical CRM processes and the consequent disruption of vital business operations. In more severe instances, if the problem with file storage is not promptly resolved, it could put the continuity, growth, and productivity of the enterprise at risk. In most cases when enterprises run out of their allocated Salesforce file storage, the admin receives a warning email from Salesforce instructing them to either clean up the Salesforce instance by deleting not frequently used files or purchase more file storage space from Salesforce. Deleting files might not be feasible for the enterprise because of various internal policies & external guidelines governing regulatory compliance & retention. And additional file storage may be out of the question owing to the hefty, recurrent costs associated with it. Also, Read: 5 Effective Strategies for Organizing and Managing Files in Salesforce XfilesPro: A Savior in Salesforce File Storage Issues The limitations of the Salesforce file storage, the need to purchase additional storage, & the struggle to migrate important files from the third-party storage (being used before implementing Salesforce) can easily be resolved by integrating the Salesforce system with an external storage platform. This is where XfilesPro, an advanced file management & external collaboration application, emerges as a much-needed savior. XfilesPro can easily help Salesforce users migrate their Salesforce files/attachments to any external Cloud of their choice, thereby freeing up space in the primary file storage. The files/attachments can be seamlessly stored in cloud platforms like SharePoint, AWS S3, Google Drive, and OneDrive. Not only does the application move files to external storage cutting down expenses, but it also gives you the ability to organize the files with a smart folder structure for easy accessibility thereby saving time and enhancing productivity. We also offer secure sharing, community file management, seamless internal and external collaboration, a user-friendly interface, and other features that simplify document management for Salesforce users. What’s more is that XfilesPro future-proofs the file storage by optimizing it, brings down the file storage costs, & offers a more seamless file management experience in Salesforce. Now XfilesPro offers document generation, which means that you can now generate documents and store them all using one platform. To know more about how XfilesPro DocuPrime can further simplify document management visit our website. Admins, you can now stop worrying about those dreaded emails notifying you that Salesforce file storage is exceeding its limits. With XfilesPro you can effortlessly manage and optimize storage without compromising access to important files. Say goodbye to storage stress and hello to smooth, hassle-free file management! Schedule a quick personalized demo to see the application in action. AMARLAL
