Dreamforce 2024 Day 2: Key Announcements
As Day 2 of Dreamforce unfolds, the atmosphere is electric with anticipation and enthusiasm. This annual gathering of innovators, thought leaders and tech enthusiasts has transformed the Moscone Center into a bustling hub of creativity and collaboration. Attendees are immersing themselves in a wealth of sessions, each designed to spark inspiration and foster meaningful connections. From the moment the doors opened, the energy has been contagious. Participants are diving headfirst into a diverse array of topics, from groundbreaking product launches to discussions on the future of AI and customer engagement. The excitement is palpable as industry experts share their insights, and attendees engage in thought-provoking conversations that challenge conventional thinking. With so much happening, it’s a perfect time to highlight some of the major announcements; Salesforce Learning Center Salesforce revealed plans to open a new AI learning center at its San Francisco headquarters in 2025. This center will offer in-person community training courses, empowering users to harness the full potential of AI in their businesses. Innovating with Agentforce Salesforce also showcased its commitment to innovation with a platform keynote focused on building and governing custom AI apps and agents using low-code tools. This session highlighted the capabilities of Agentforce, making it easier than ever for businesses to create tailored AI solutions that drive efficiency and engagement. AI-Powered Radio Station Music artist Will.i.am announced the launch of his AI-powered radio station, highlighting how AI can change the way we listen to music. He talked about using AI to create personalized playlists, improve listener engagement, and provide unique insights into music trends. A Night of Music for a Cause The day wrapped up on a high note with performances by Pink and the rock band Imagine Dragons as a charity concert benefiting UCSF Benioff Children\’s Hospitals. The energy in the room was electric as attendees came together for a great cause, enjoying music while supporting a vital community resource. With the launch of Agentforce at Dreamforce, key discussions followed. Concern about the risk of employees using personal AI tools at work, and on how AI might impact entry-level jobs. To this the team said, While automation is a concern, younger workers view AI as a tool to increase productivity. Salesforce has been investing in education to prepare for these changes, ensuring that while some roles may shift, new opportunities will emerge as the job market evolves. Reassuring that AI agents will assist humans, not replace them. As Day 2 wrapped up, the buzz at Dreamforce is still going strong. With big announcements, exciting performances, and meaningful discussions, the future of AI and customer engagement looks promising. Stay tuned for more highlights from Dreamforce! Poornima GConnecting businesses with top SaaS and CRM solutions through engaging content All Posts
Dreamforce 2024 Day 1: Key Announcements
The energy at Dreamforce 2024 is off the charts! If you thought Dreamforce 2023 was groundbreaking with its AI focus, you’re in for a treat this year. The major announcement is set to redefine everything we thought we knew about AI. As trailblazers embark on this new chapter: One thing is clear, Salesforce is leading the charge in defining the next wave of technological advancement. Building on last year’s remarkable advancements in AI, this year’s launch of Agentforce, a suite of AI agents that does all the heavy lifting in sales, marketing, and service, to power moves with NVIDIA, this year it’s all about pushing the boundaries of what’s possible. With 45000 trailblazers eagerly waiting to witness the next innovation of Salesforce at the Moscone Centre, the excitement was sky-high. Then, stepping onto the stage was our first speaker Lynne Zaledonis, EVP for partner and customer success at Salesforce, ready to welcome the attendees. Then, the moment everyone had been waiting for arrived, Marc Benioff, the maestro behind Salesforce, took the stage. Marc’s entrance was the perfect prelude to the groundbreaking announcements to come. He begins by saying, “This Dreamforce is really like no other Dreamforce we’ve ever had. This is about humans and robots driving customer success together.” Third Wave Of AI: Agentforce As AI took center stage in recent years, Salesforce kicked off with Einstein, bringing predictive AI into the spotlight. Acknowledging that Copilot world had its ups and downs, he stated, “We don’t see how this Copilot world is going to get us the better business results we’ve been looking for.” Salesforce is now set to change the game. By launching Agentforce, autonomous AI agents built to automate tasks across sales, marketing, and service, we have stepped into the third wave of AI he says. They’ve combined all their Customer 360 apps into one platform, creating the most accurate AI system ever. This new approach integrates chatbots and copilots, with plans to expand further. It’s a complete, all-rounder solution that’s both automated and easy to use. New Data Cloud features Salesforce is rolling out new features for its Data Cloud to significantly enhance the capabilities of its AI agents. These updates include advanced data lakes for managing extensive information, support unstructured data like audio and video, add 50 new connectors, and include a low latency data layer for quicker responses from AI agents. Salesforce expects these enhancements to help its AI agents manage complex tasks, offer personalized interactions, and ultimately increase sales and customer satisfaction. Keynote with Jensen Huang from NVIDIA Jensen Huang’s keynote at Dreamforce spotlighted the impactful collaboration between NVIDIA and Salesforce. By integrating NVIDIA’s advanced GPU technology with Salesforce’s Einstein AI, both companies have achieved significant advancements. For Salesforce, this partnership has enhanced Einstein’s processing power, enabling faster and more accurate AI-driven insights and interactions. For NVIDIA, the collaboration has demonstrated the effectiveness of their technology in real-world applications, showcasing their GPUs’ role in powering cutting-edge AI solutions. This synergy has driven innovation, improved performance, and showcased the strengths of both companies in advancing AI capabilities. AI-Powered Partnership At Dreamforce 2024, Salesforce announced key partnerships with Google and IBM to enhance AI capabilities within business workflows. As Dreamforce 2024 Day 1 wraps up, it’s clear that Salesforce and its partners are not just setting new standards, they’re redefining the future of AI. From Marc Benioff’s exciting keynote to partnerships with NVIDIA, Google, and IBM, these collaborations prove that Salesforce is not just pushing the limits of AI; they’re smashing through them, making the future of work smarter and faster than ever before. We’ll be back with all the latest and greatest from Dreamforce! Stick around as we dive into Day 2 in our upcoming blog. Poornima GConnecting businesses with top SaaS and CRM solutions through engaging content All Posts
Watch XfilesPro’s in Action at Dreamforce 24!
Dreamforce 2024 is around the corner. Whether you’re a seasoned Salesforce pro or just starting your journey, this is the place to be. From September 17th to 19th, San Francisco becomes a hotspot for innovation, creativity, and networking. Want to know what Dreamforce has in store? Check out our latest blog for all the details! We’re excited to announce that XfilesPro FiDo will be making waves at Dreamforce 2024. FiDo’s first debut was in 2023, and called it “the biggest tech event” he’d ever attended. If you haven’t met Captain FiDo yet, he’s our beloved product mascot, representing XfilesPro, the ultimate Salesforce document management app. XfilesPro At Dreamforce As a leading ISV partner and a proud two-time winner of the Salesforce Partner Innovation Award, We’ve proudly been a part of Dreamforce for over a decade. Throughout the years, we’ve witnessed and been part of the incredible evolution of Dreamforce. Since XfilesPro’s launch in 2013, we’ve pushed the boundaries of what’s possible, and now it’s bigger and better than ever. During Dreamforce 2023, XfilesPro made its mark once again, but this year, we brought something extra special—our new mascot, FiDo. FiDo quickly became a fan favorite, adding a fun and engaging element to our presence at the event. We had the pleasure of connecting with many of our customers and partners, as well as introducing XfilesPro to countless new attendees. XfilesPro was initially launched to seamlessly integrate with external cloud storage platforms like SharePoint, Google Drive, OneDrive, and AWS. Our team has since introduced features that make managing Salesforce documents easier. With XfilesPro, you can easily move files to your preferred external cloud storage, customize folder structures, securely share files, apply tags, and more. Want to learn more about XfilesPro? Book a demo with our experts today! Building on our success in storage optimization, we introduced the XfilesPro document generation app—DocuPrime to trailblazers, which was launched just before Dreamforce 2023. This year DocuPrime has been upgraded with new features to simplify document lifecycle management, from template creation to review, approval, and e-signature. Let’s face it—no one has time for chaotic document creation. DocuPrime streamlines the entire process, so you can focus on what truly matters. Meet FiDo at Dreamforce 2024 Team XfilesPro is once again making its presence felt at Dreamforce 2024. To know more about what’s new with XfilesPro meet us in person by reserving a slot. Our team will be available to answer all your questions and provide insights into our latest and most exciting features. Get an exclusive look at what we’ve been developing and discover how it’s set to enhance your Salesforce experience. Poornima GConnecting businesses with top SaaS and CRM solutions through engaging content All Posts
Getting Ready for Dreamforce 2024: What You Need to Know
Brace yourselves, Trailblazers! Salesforce Dreamforce 2024 is here, and it’s bigger and better! Are you new to Salesforce & looking for the ultimate guide to make your Dreamforce 2024 experience epic? You have landed in the right place. This blog will help you navigate everything Dreamforce 2024 has to offer. You might be wondering, “What is Dreamforce, and Why is there so much excitement around it?” Or maybe you’re asking yourself, “How Dreamforce is different from any other tech event?” Towards the end of this blog, you’ll find answers to all your questions. Dreamforce: The Biggest Salesforce Tech Event Dreamforce is more than just a conference—it’s a vibrant gathering of the Salesforce Ohana, which includes customers, partners, developers, and industry leaders. As one of Salesforce’s largest events, it features keynotes, product launches, hands-on workshops, and countless networking opportunities. Dreamforce 2024, Salesforce’s annual event, spans three days, starting on the 17th and running until the 19th of September 2024 in San Francisco. Since its launch in 2003, Dreamforce has adapted to the times, moving online during the pandemic. Today, it continues in a hybrid format, offering both in-person and virtual experiences. So, if you can’t secure a ticket, don’t fret—simply tune in on Salesforce+ to watch all the events live. What’s the big deal about Dreamforce? Salesforce has undergone its biggest transformations over the years, with all major announcements being made at Dreamforce. From the launch of Salesforce1 in 2013 and the introduction of Einstein AI in 2016 to strategic acquisitions and the latest innovations like Einstein Copilot, Dreamforce has been the stage for Salesforce’s most significant milestones. Dreamforce 2023, which took place from September 12-14, saw about 40,000 attendees on-site, with over 200,000 people signing up to participate online. The event featured over 1,000 sessions, including keynotes, workshops, and interactive discussions. In addition to the educational sessions, Dreamforce turned up the excitement with Dreamfest, featuring a live performance by the Foo Fighters. What You Can Expect From Dreamforce 2024? What makes Dreamforce different from other tech events is that it fosters community by uniting professionals from around the world to learn, network, and collaborate on the latest industry trends. While many tech events focus on specific areas, Dreamforce covers a wide range of topics, from AI and cloud computing to sustainability and social impact. There’s something for everyone, regardless of their role or industry. This year, Dreamforce is showcasing over 70 AI researchers, innovators, ethics experts, and thought leaders, all sharing their insights and expertise. Some prominent speakers include Daniela Amodei (President & Co-Founder of Anthropic), Kate Hudson (Oscar Nominated Actress, Singer, and Songwriter), Raj Subramaniam (President & CEO of FedEx), Sallie Krawcheck (CEO & Founder of Ellevest), Matthew McConaughey (Academy-Award Winning Actor, NYT Bestselling Author & Salesforce Brand Partner) and more. Hands-On Learning In addition to the impressive lineup of thought-provoking speakers, Dreamforce also offers 1500+ learning sessions, including practical, hands-on learning experiences, training sessions, and interactive demos. These sessions will help enhance your Salesforce knowledge and skills, equipping you with the tools and strategies to deal with real-world challenges and inspiring innovation in your role and company. Networking Opportunities Dreamforce brings together people from various backgrounds, offering the perfect opportunity to connect with like-minded individuals and build meaningful relationships. If you are a first-timer you’ll be welcomed into a vibrant community of Salesforce admins, developers, and Trailblazers. Dreamforce usually has a packed schedule with so many events happening at once, that it’s impossible to catch them all. If you’re wondering which ones to prioritize, depending on your role or what you’re passionate about, here are some must-attend sessions and activities that will help you connect with your kind of people. Sessions to Look For 10 Tips to Prepare for Mission-Critical Events Event type: Theater Who should attend: Administrator, IT Product focus: Marketing Cloud, Success Plans Know More Automate Your Business Processes Event type: Roundtable Who should attend: Administrator, IT Product focus: Salesforce Platform Know More Sandbox Best Practices Event type: Theater Who should attend: Administrator, Developer Product focus: Salesforce Platform Know More True to the Core at Dreamforce ’24 Event type: Keynote Who should attend: Developers, Admins, Partner Product focus: Salesforce Platform, Datacloud Know More Workshop: Trusted AI and Data for Health and Life Sciences Event type: Workshop Who should attend: Administrator, Developer, IT Product focus: Health Cloud, Life Sciences Cloud, Data Cloud Know More Visit the Dreamforce 2024 page to get more info on all the sessions. These interactive sessions feature high-profile speakers and typically attract a diverse audience. Major Salesforce announcements are often made during these sessions, drawing industry experts and peers who share similar interests. It’s a great chance for you to get industry insights and network with professionals which can be beneficial for your personal and business growth. You’ll leave the event with a wealth of knowledge and actionable insights. If you’re keen on gaining valuable industry insights and elevating your expertise, Dreamforce is the perfect event for you. Dreamforce is all about learning, connecting, having fun, and giving back. While attending sessions and completing quests are great, don’t forget that Dreamforce is a vibrant and engaging event in itself. You’ll find plenty of fun activities, including Dreamfest. Dreamfest features a live band, adding an extra layer of excitement to the event. Salesforce CEO and Co-Founder Marc Benioff is a passionate advocate for philanthropy, and this spirit is deeply embedded in Dreamforce. The event not only focuses on innovation and learning but also emphasizes giving back to the community. Also, Did you know that Dreamforce is a game-changer for its attendees? According to Salesforce data, 96% of participants found solutions to their business challenges, and 95% discovered ways to boost efficiency and save time. Plus, 94% uncovered tools that improved customer engagement, while 93% discovered innovations that positively impacted their business. Meet XfilesPro at Dreamforce 2024 XfilesPro offers two key applications for Document Storage & Document Generation on AppExchange, now enhanced with document lifecycle management in its Document Generation app XfilesPro DocuPrime. Customers benefit from streamlined document management with
Making History: CEPTES Bags Salesforce’s Partner Innovation Award for the Second Consecutive Year
Salesforce’s Partner Innovation Award is here, once again! And, guess what…CEPTES wore the crown! You read it right! Followed by last year, CEPTES has added the PIA23 feather to its cap once again this year. And, what doubles up the excitement is that this time, we received remarkable recognition for not one, but two prestigious ISV categories. CEPTES has been recognized as the Industries – Communications (ISV) winner for our product DataArchiva and Emerging Tech – Customer 360 (ISV) winner for our product 200 OK. Yes, we’re growing strength to strength with the power of TWO! And, this was the right time. As the excitement for Dreamforce 2023 mounts up, we couldn’t find a more perfect way to energize our spirits for the largest AI event of the year. At the same time, we’re elated to learn that our eligibility has been audited and approved by International Data Corporation (IDC). For being one of the players out of the hundreds of competitors in the Salesforce ecosystem, we’re grateful to see the peaks we have crossed in such a short time. On this occasion, we take a moment to appreciate the continued efforts of our leaders, partners, employees, and customers towards our progress. We owe #PIA23 to you! And, hearty congratulations to all the winners for crossing this biggest achievement along with us! No surprise, this is the age of ISVs. And Salesforce is the favorite battleground for them. ISVs have transformed the Salesforce ecosystem over the years by helping it meet the diverse requirements of organizations, paving the way for tapping the maximized ROI. Being leading players in the ISV world for more than a decade, XfilesPro and DataArchiva have been focused on customer success by delivering advanced functionalities that help organizations crush their goals. And, that helped us to reach here – to PIA23! The next stop is Dreamforce! With the pride of the Partner Innovation Award, we’re making it to San Francisco to attend the biggest gathering of global Trailblazers. We’re pushing all the stops to present our data and document management suites in a way like never before to the hundreds and thousands of innovation seekers. With the addition of seeding capability, this time, we’re showcasing DataArchiva as a fully-fledged suite of data management platforms that comes with data archiving, backup and recovery, and seeding options for Salesforce. On the other hand, XfilesPro will remain the most advanced platform providing file management and auto document generation applications. So, make sure you meet with our team at the APAC Lounge. Considering the limited slots, we request you to schedule a meeting with us in advance, right away! See you soon at Dreamforce! AMARLAL
Why You Need to Meet XfilesPro at Dreamforce 2023?
1000+ sessions, 4000+ attendees, 45+ keynotes, and a ton of unlimited fun — it feels like yesterday Dreamforce 2022 unfolded. While we still relish the unforgettable moments of one of the best tech events, the time is here to roll up our sleeves for Dreamforce 2023. The biggest Salesforce conference once again knocks on our door for new beginnings. Team CEPTES at Dreamforce 2022 Unlike ever before, this year, Dreamforce is going to evolve from being the largest tech event in the world to the largest AI event in the world. The global Trailblazers are gathering to witness how AI + Data + CRM powers the future and the way the brightest minds shaping technology. Taking place from September 12th to 15th, the three days event will reunite the Ohana community for innovation, learning, and fun. Memories of Dreamforce 2022 Join Team XfilesPro at Dreamforce 2023 When the world is gearing up for the biggest AI tech summit of the year, how can we stay apart? We are thrilled to announce that team XfilesPro is making it to San Francisco this year as well to experience the magic of Salesforce’s flagship conference in person. We’re excited to leverage the action-packed sessions, hundreds and thousands of fresh content, groundbreaking product innovation, and enormous fun while giving back to the community at the heart of Dreamforce. We’d love it if you share a handshake and join us for a journey of learning and innovation. If you’re wondering what XfilesPro has in store for you, here’s a sneak peek into the two exceptional products that we’re eager to showcase. XfilesPro File Management: The #1 Document Management App for Salesforce Just like any Trailblazer, you’re in for Dreamforce to find solutions for many of your challenges. Efficient file/document management in Salesforce is one such challenge that demands an intelligent solution. Considering the troubles associated with the management of your growing file volumes in Salesforce, XfilesPro provides an advanced file management platform for your requirements. What makes XfilesPro stands out is, with this superior application, you can manage your overloaded file storage space in Salesforce by moving them externally. Not clear? We will explain better. XfilesPro File Management helps you to automatically migrate your files from the file storage space of Salesforce to your preferred external storage such as SharePoint, AWS S3, Google Drive, OneDrive, and on-premise system (SFTP, SMB, and Network Drive) so that your storage space will remain free up. Now, let’s see the benefits of this automatic file migration process. By moving files out of the CRM platform, you can free up the storage space and regain the performance of your Salesforce app, which will be a big step toward achieving a streamlined file management experience. So, let’s look into the next-gen capabilities that XfilesPro delivers, making the application a cut above the rest. Seamless External Storage Integration: XfilesPro seamlessly integrates Salesforce with your preferred external storage systems (as mentioned above) without the need for an additional integration tool, which comes with extra charges. Automatic File Migration: You can automate the end-to-end file migration from Salesforce to your external storage (or can opt for the manual process) as per your business demand. Customized Folder Structure Creation: If you prefer to keep your migrated files in a certain format or in folders in the external storage, XfilesPro can create a customized folder structure matching your requirement. Complete File Ownership: Since XfilesPro is highly concerned about the file security, the app empowers you with the ultimate ownership of your files, where you will decide who can view and access them. Massive File Migration: Apart from automating the migration of new files, XfilesPro can also move your existing files (in any volume) from the file storage space to the external storage in one shot. Bi-directional File Syncing: With XfilesPro, you can have the modifications made on a Salesforce file to be automatically reflected on the subsequent file in the external storage and vice-versa. SharePoint Tagging: This functionality allows the users to tag the content contained in a file against the specific columns so that you can learn about the information in the file without opening it. Yes, that’s a bit about one of the apps we’re presenting to you at Dreamforce. Now, let’s look into the second one. XfilesPro DocuPrime: 100% Native and Auto Document Generation App for Salesforce You know firsthand manual document generation claims your productive work hours. Even for your journey to San Francisco, you must have created a number of documents for varied purposes. What if you could automate the process within the Salesforce platform? By getting it all done with one click? This is exactly what XfilesPro DocuPrime does for you. We are presenting you an application that can automatically obtain the relevant data from multiple Salesforce objects and generate documents 100% natively within Salesforce. The bright side is that you can create documents of any type and size with this next-gen doc gen application for Salesforce. Now, let’s discuss the capabilities of XfilesPro DocuPrime. Template Access Control: Just similar to the file ownership capability that XfilesPro’s file management app provides, XfilesPro DocuPrime gives you with the supreme authority of your documents, where you can control its access by different users. Existing Template Import: If you want to continue with your existing template format, XfilesPro DocuPrime helps you upload it to your Salesforce for the document generation process. Custom Template Creation: If you prefer to create a new template as per your evolving business needs, you can customize one within Salesforce with our application. Multiple Document Type: XfilesPro DocuPrime supports different document types including Word, Excel, and ppt for your easy workflow. eSignature Support: With XfilesPro DocuPrime, you can easily get done with the approval of your document as the application supports all popular eSigns. Sounds cool? During DF23, we will show you a glimpse of the two advanced applications under the big brand XfilesPro. If you think any of these apps are something you’re searching for
Dreamforce 2022: Top Four Reasons Why You Need to Make it to San Francisco This Year
Drumroll, please…it’s the time of the year! Dreamforce is back home again! The time is here to reunite with like-minded Trailblazers from around the world. The time is here to learn and see how the future works. It’s the time to connect, brainstorm, celebrate, and have fun with professionals at the largest convention and exhibition complex in San Francisco. Dreamforce: The Epic Family Reunion Dreamforce is more than a largest software conference in the world — it’s an experience! A once-in-a-lifetime escapade that spurs innovation, unleashes potential, and unfolds surprises for Trailblazers. At its core, the immersive experience is all about learning, learning more, and learning bigger! Started in 2003, Dreamforce has grown into a massive tech event in which 180,000+ attendees gather to share their insights and success stories and learn the latest industry innovation. It’s an experience like no other! Dreamforce 2022: A Post-Pandemic Rebound Held as a virtual experience in 2020 to a hybrid event in 2021, Dreamforce 2022 follows the previous year’s model by offering global access to both virtual and on-demand events. As every year, the grand event falls during autumn in 2022, from September 20–22 at the Moscone Center, San Fransisco. Themed ‘Go Big and Come Home,’ Dreamforce is extra special this time as Salesforce celebrates its 20th Dreamforce anniversary where we can expect a loud bang that we have never heard from the conference. Let’s keep our fingers crossed for that! Why Should I Make it to San Francisco This Time? Because this is where the future beings! The conference casts a mixture of technology, homecoming, inspiration, and celebration. This will be your career-changing experience! Let’s look into the four reasons why you should attend Dreamforce 2022: Insightful Sessions Dreamforce is a great opportunity to learn as the conference draws top global thought leaders, visionaries, and influencers. You can find presentations everywhere, on each product which makes the days full to the brim and opens the door to upskill yourself and the business. 87% of Dreamforce attendees endorse that their learnings from the tech summit have accelerated their business growth. In addition to Salesforce speakers, you can also expect to witness a row of luminaries from different spheres taking the stage. World-class influencers and legendary speakers including Barrack and Michelle Obama, David Beckham, and Stephen Curry graced the event in previous years. Let’s wait and watch who are all rolling up their sleeves for Dreamforce 2022! Valuable Connections In 2022, Dreamforce expects 30,000 Trailblazers from different parts of the world. This is a one-of-its-kind opportunity to meet tens of thousands of your peers in person, establish relationships, and forge new ones. In its all means, Dreamforce is not just a business opportunity – it’s also a personal opportunity to network with great minds in your industry and beyond. A cup of coffee or a stroll over the Moscone Center could lead to wonderful business opportunities, who knows! Exciting Stories Every business has a story to tell so the attendees have! Lend your ears to businesses who clear up their incredible trajectory — from the stage of business ideation to their way to Dreamforce. This is an excellent chance to learn broadly and widely about the businesses around you — in your ecosystem, and get inspired by their real stories, and take learnings from them. Stellar Products Trailblazers, get ready to blow your mind! You will come across an ocean of products in Dreamforce where a few would be something you’re in search of. Some products that the businesses present can make your life a great way easier. Find out CEPTES Data Management Suit from the crowd that our leaders will introduce. Our Data Management Suit consists of a range of five applications that will help you manage massive data and documents in Salesforce. Trust us, they will catch your eyeballs! Stay excited to bump into us at Dreamforce! See You at Dreamforce! Meet us at Booth #341! We would love to see you in person! We are pulling all the stops to mesmerize you with our stellar Data Management Suite. Connect with us and make the change your business demands with us. See you in San Francisco! AMARLAL
Dreamforce to You 2020 : Keynote Takeaways
There is no denying that each year ‘Dreamforce’ is one of the greatest of Salesforce events, replete with new innovations, inspirational stories, and all-round learning. But this year owing to the global pandemic, even this grand technology conference was affected, almost to the point where everyone had lost hope of its happening. And then all of a sudden Salesforce announced the ‘Dreamforce to You 2020’ event and just like that the world’s biggest B2B digital conference was back on track. Being entirely virtual, this year’s Dreamforce promised to be completely different than the previous one. But the thing that remained constant was the power-packed keynote, albeit virtual. So on 2nd December, Salesforce CEO Marc Benioff kicked off the event with the virtual keynote where he shared the future vision, celebrated customer success, and introduced new innovations across the Customer 360 Platform. Let’s have a sneak peek of what really happened during the keynote. Salesforce Hyperforce In one of the major announcements, Salesforce introduced Hyperforce, an innovative reimagination of the company’s platform architecture designed to securely deliver exceptional services across the complete suite of Salesforce Customer 360 including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Industries & more, on major public clouds. With Hyperforce, Salesforce’s customers will be able to accelerate their growth and success making use of the robust and highly scalable platform. They will also be able to access any Salesforce app and platform from anywhere, leveraging the agility of the public cloud. Salesforce’s Slack Acquisition Another key takeaway was the news of the definitive agreement between Salesforce and Slack under which Salesforce is all set to acquire Slack, the most innovative communications platform. This acquisition will enable Salesforce customers to transform the way they communicate and collaborate in the all-new digital, work-from-anywhere world, backed with the unique combination of Slack with Salesforce Customer 360. Salesforce Einstein Automate Another major announcement was the introduction of Einstein Automate, an end-to-end workflow automation solution to make businesses more productive. Owing to the fast-shifting digital customer approach that generates a massive volume of data, organizations can make use of this highly efficient workflow automation technology that delivers automation capabilities to help employees enhance their productivity by building intelligent workflows and integrating data across any system with simple clicks. Einstein Automate also enables enterprises to automate anything using the new Flow Orchestrator, integrate anything with the new MuleSoft Composer, and transform any industry using pre-built solutions and resources from Salesforce. Service Cloud Workforce Engagement Lastly Salesforce also introduced the Service Cloud Workforce Engagement, a brand-new dynamic workforce planning solution to help contact centers forecast the demand for customer service and support, assign service agents accordingly, and coach service agents remotely in real-time to deliver trusted service experiences. Using this solution, Salesforce customers can ultimately deliver outstanding services to their users, being equipped with precise customer service demand prediction and the knowledge about the right agents with the right skills. *source : Salesforce.com About XfilesPro XfilesPro, the next-gen file management and external collaboration application for Salesforce files, efficiently expedites seamless storage and collaboration for an enterprise’s Salesforce files and attachments in different external storage platforms. This extremely customizable and admin-friendly application helps Salesforce admins not only reduce their file storage costs significantly, but also enables the 360-degree file collaboration including integration with various external storage systems. Currently XfilesPro can be used to collaborate the Salesforce system with external file storage platforms including the Cloud-based systems like SharePoint, Amazon S3, Google Drive, Dropbox, and OneDrive as well as the on-premise systems like SMB, SFTP, and Network Drive. Equipped with other features like centralized content management, efficient file and folder hierarchy management, multi-org file integration service, capacity to undertake large volume file migration as well as community portal collaboration, XfilesPro offers complete file management services to Salesforce users. To know more about the application, please get in touch with us. AMARLAL
Dreamforce to You 2020: For Everyone, From Anywhere – Get Ready for a Whole New Experience
This past year, the world has changed drastically, same as the Salesforce Dreamforce event. Dreamforce, the biggest B2B Cloud carnival of the year is finally here and this time, it is coming to you.. to your city.. to your home. Trailblazers from around the globe will meet once again, albeit virtually. Even the global pandemic restrictions aren’t going to dilute this year’s event’s fun, learning, and innovation and we are all set to be part of this grand fiesta. Dreamforce ‘20 Personalized For You For the first time ever, Dreamforce 20 will organize plenty of high-level personalized meetings which will shed light on the role of Salesforce Customer 360 and how the platform can be tailored to meet the business needs. Starting from 9th November, experts will reveal how different departments can be connected to offer a single source of truth and will enable organizations to deliver exceptional customer experiences from anywhere. The Inspiring Keynote by Marc Benioff Salesforce CEO Marc Benioff, accompanied by the special guests from the State of Rhode Island, AT&T, and Bentley Motors, are scheduled to address the attendees on 3rd December. They will share various inspirational stories about the learning and success of Salesforce users in this challenging year. During the keynote, Trailblazers from around the globe will also celebrate the success of leading companies in the new work-from-anywhere scenario. Marc will also showcase new-age digital innovations such as Salesforce Customer 360 that have been transforming enterprises everywhere. The First Ever DreamTX Event Over a period of four days, from 15-18th December, Dreamforce will organize DreamTX when the entire Ohana will come together. This event will be dedicated to all-round learning with personalized content, insightful demos, and innovative guest sessions. With the promise to have ‘something for everyone’, DreamTX will offer insights to users from every line of business and every industry. It will also have powerful stories of how successful companies worked during the pandemic and the superpower of Customer 360. Users can also share their knowledge with other Trailblazers and be entertained by some surprise guests. Down the Dreamforce Memory Lane with CEPTES Software Over the course of previous Dreamforce events, we have always maintained the focus on XfilesPro in addition to our other solutions, DataArchiva and DataConnectiva. Through them we have met new people, we found customers and partners, but most importantly we learned that which made us what we are today. Being a regular Dreamforce attendee, we have also taken part in customer success expos where we showcased all our flagship solutions. We can proudly say that we secured many of the customers for XfilesPro from these Dreamforce events who use it to take care of their file management and external collaboration needs. ‘Dreamforce to You 2020’ with XfilesPro The XfilesPro team is totally cranked up for the biggest cloud carnival of this year. As we actively participate in ‘Dreamforce to You 2020’, we promise to bring all the live actions, news, and announcements about the event to you. Do join us for some amazing product announcements about XfilesPro that are sure to completely revamp your file management experience in Salesforce. To make your Dreamforce 2020 memorable, we have launched a ‘Wheel of Fortune’ contest. A plethora of exciting product offers and deals can be availed by spinning the wheel and trying out your luck. So, what are you waiting for? Give it a whirl here. Something Big Is About to Happen DataArchiva in 2018 DataConnectiva in 2019 So, what’s next? During the last two Dreamforce events, we have been introducing new products. And we intend to keep the journey going this year as well. Even the COVID-19 pandemic could not hamper our product innovation and we are all set to introduce yet another solution that will help Salesforce enterprises address their end-to-end data management requirements. After the immense popularity of our data archiving options, both native and external, we proudly introduce our enterprise data backup solution for Salesforce. Stay tuned for more updates. Not signed up for Dreamforce yet, don’t miss out on all the fun & learning opportunities. Sign up now. AMARLAL
