Are you a Salesforce user? If so, you’ve likely heard of XfilesPro—the #1 document management solution for Salesforce. Trusted by over 1,000 companies and 550K+ users across industries, XfilesPro redefines document management. With seamless storage integration (SharePoint, AWS S3, Google Drive, OneDrive) and a powerful DocGen suite for document generation and lifecycle management, XfilesPro delivers a complete, efficient, and secure document experience for businesses.
Recently, XfilesPro took one of the biggest leaps in its history.
Launched in 2014, XfilesPro has spent over a decade revolutionizing document management as a flagship CEPTES product. In 2024, it took a bold new step, de-merging to become an independent entity, ready to drive even greater innovation, namely XfilesPro Labs.
Why did this transition happen? Moreover, what does this shift mean to you if you’re one of our customers or a Salesforce customer?
Let’s find answers to your questions in this article.
Firstly, let’s look into CEPTES Software.
Deeshna C
A Key Player in the Salesforce Ecosystem
Launched in 2010, CEPTES Software is a one-stop destination for enterprises across sectors seeking Salesforce and partner solutions with a strong presence in the US, APAC, and ANZ. CEPTES offers several Salesforce services like digital transformation, multi-cloud implementation, data cloud, data integration and migration, product and solution development, advisory, DevOps, QA services, and Agentforce.
The company primarily focuses on industries including fintech, logistics, media, telecom, hi-tech, retail, manufacturing, digital commerce, health-tech, and real estate. With over 15 years of proven expertise, CEPTES has successfully partnered with more than 1000 customers globally and is a distinguished Salesforce Summit Partner and three-time Partner Innovation Award winner.
The significant transformation that happened in the evolution of the organization was when Saksoft announced the acquisition of CEPTES Software in 2024. A leading technology provider offering application engineering, data analytics, cloud, infrastructure, cybersecurity services, quality assurance and testing, Saksoft obtained CEPTES to deliver comprehensive, data-driven solutions tailored to the specific needs of its customers across industries.
The Vision: Why XfilesPro Labs?
The transition to become a distinct enterprise wasn’t just a change in our functional structure. It was a strategic move to drive faster innovation, deeper specialization, and a stronger customer experience.
A More Focused Approach
As a standalone company, XfilesPro Labs can fully concentrate on transforming the document and data management realm within the Salesforce ecosystem.
Greater Agility
The shift to XfilesPro Labs empowers us for quicker decision-making, faster product enhancements, and better responsiveness to customer needs.
Stronger Innovation
With a dedicated team and resources, we are poised to introduce cutting-edge solutions that redefine document and data management for businesses.
Commitment to Salesforce-First Excellence
As a Salesforce-first expert, XfilesPro Labs will continue refining its products to seamlessly integrate with and enhance the Salesforce experience.
What’s Next for You: The Future of XfilesPro Labs
The transition to XfilesPro Labs is more than just a change in our business model. It’s more about how our customers benefit from this shift.
Here’s what the foundation of XfilesPro Labs means to our customers;
Enhanced Product Innovation
XfilesPro Labs pushes the boundaries of document management in Salesforce by introducing cutting-edge features and AI-driven enhancements. This transformation ensures that innovation remains at the forefront, delivering continuous improvements to optimize workflows. So, customers can expect faster, smarter, and more intuitive solutions that evolve with their business needs.
AI-powered Document Management
With the introduction of next-gen advancements like X-agent, the AI-enhanced assistant for the XfilesPro product suite, our customers can experience an entirely new level of intelligent document handling. Here, automated workflows will eliminate manual processes and improve efficiency while ensuring accuracy and compliance.
More Flexibility and Scalability
XfilesPro Labs is designed to support businesses of all sizes with scalable solutions tailored to their unique requirements. Whether it’s automated storage for large datasets, advanced compliance measures, or secured cross-team collaboration, customers will have the flexibility to choose what suits them best. This ensures seamless adaptability to their changing document management needs.
Unmatched Customer Support
Operating as an independent entity allows XfilesPro Labs to invest even more in customer success. From dedicated training programs to personalized support, businesses will receive hands-on assistance at every stage. Most importantly, our commitment to customer experience ensures faster issue resolution, deeper product understanding, and long-term value for every user.
However, the inception of XfilesPro Labs goes beyond innovation and building trust. The transformation also paved the way for DataArchiva’s union with XfilesPro Labs.
You read it right!
DataArchiva is Now a Part of XfilesPro Labs
Another exciting milestone we crossed in this journey was when DataArchiva (previously a CEPTES product), an advanced data management suite for Salesforce, merged with XfilesPro Labs. This strategic move sets us up to strengthen our position as a leading provider of document as well as data management solutions for Salesforce.
The integration of DataArchiva with XfilesPro Labs offers;
End-to-End Document Management
With DataArchiva joining with XfilesPro Labs, our customers can have a unified solution for both document and data management within Salesforce. XfilesPro ensures external document storage and collaboration, while DataArchiva offers Salesforce data archiving and backup solutions based on requirements. Together, they create a comprehensive suite that simplifies Salesforce data governance while enhancing operational efficiency.
Unmatched Compliance and Security
Managing both structured and unstructured data is now more streamlined while staying audit-ready for our customers. Advanced security protocols safeguard sensitive information, while automated compliance measures help meet regulatory demands with ease. This allows businesses to focus on growth without worrying about data security and compliance challenges.
One Ecosystem, Boundless Innovation
By combining archiving, backup, storage, collaboration, and automation, XfilesPro Labs revolutionizes how enterprises handle Salesforce data. With a relentless focus on innovation, customers can expect smarter, faster, and more scalable solutions for their ever-growing data and document management needs.
Thank You for Being Part of Our Story
Our journey to XfilesPro Labs was revolutionary. At the heart of this journey are our customers, partners, and stakeholders who have placed their trust in XfilesPro, shaping our growth and success.
Over the past decade, what began as a simple storage integration tool has evolved into a comprehensive document management powerhouse, driven by real-world business needs and invaluable customer feedback. This transformation is more than just a milestone—it reflects our commitment to continuous innovation and collaboration.
Today, XfilesPro Labs is not just a company; it is a dedicated partner in helping businesses revolutionize document and data management within Salesforce. As we step into this new phase, our promise remains the same: to push boundaries, solve real business challenges, and empower organizations worldwide with cutting-edge solutions.
This is just the beginning of an even more exciting journey ahead!
Deeshna is a five-year experienced writer in the field of B2B, writing a wide range of content types that drive the success of SaaS products.
